Retail Sales & Public Rental Policies

Retail Sales

ALL SALES ARE FINAL. We do not accept returns or exchanges.

We ask that all large bags, purses and backpacks be left in your vehicle or with the attendant while you shop.

 

Public Rental

A valid credit card and state issued picture identification are required for rental.

There are NO CANCELLATIONS OR REFUNDS.

To reserve a costume the rental fee must be paid in full. A rental agreement must be completed and signed. Your driver's license will be copied and attached to the rental contract. Payment may be made in cash or credit card. Your credit card information will be kept on file until your costume is returned.

A rental is for 24 hours or for a weekend (pick-up on Friday and return on Monday). Rental prices typically range from $45.00-$175.00 depending on the quality and elaborate details of the garments. Additional days are $5.00 per costume per day, up to $25.00 per costume per week.

If you wish to exchange a costume for a different one, 50% of your previously paid costume rental will be applied toward the replacement costume.

If alterations have been made, an additional $10.00 fee will apply. Same day or rush alterations will have additional fees apply.

If you wish to schedule fittings for a third party involving four or more costumes, a non-refundable $50.00 deposit will apply per fitting hour. The amount paid will be credited toward the paid reservation of the garments.